Privacy Policy

1. Introduction

Welcome to Turfi Clinic. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our clinic management system and related services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Medical records and health information
• Appointment history and scheduling preferences
• Payment and billing information
• Communication preferences

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Schedule and manage appointments
• Process payments and send billing information
• Send appointment reminders and health-related notifications
• Communicate with you via WhatsApp, SMS, email, or other channels
• Comply with legal obligations and medical regulations

4. WhatsApp and Messaging Services

We may use WhatsApp and other messaging platforms to send you appointment reminders, health notifications, and other service-related communications. By providing your phone number and consenting to receive messages, you agree to receive such communications. You can opt out at any time by contacting us or replying STOP to any message.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following situations:

• With healthcare providers involved in your care
• With service providers who assist in our operations
• To comply with legal requirements
• To protect our rights and safety

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (such as medical record retention requirements).

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data (where legally permitted)
• Opt out of marketing communications
• Request a copy of your data

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: